Delivery of Goods For Trade Accounts
Most orders placed before 4.00pm (Monday-Friday) are despatched from our warehouse the same day, subject to your payment being processed and stock availability.
Orders placed after 4.00pm during the week or at weekends are processed and despatched the following working day.
No orders are processed, despatched or delivered on Bank Holidays or weekends.
Orders leave our premises on a Royal Mail Tracked service or may at times be sent via UPS depending on order value.
There is a fixed £5 + VAT delivery charge on all order delivered to a UK or Ireland address for trade accounts holder so the approiate delivery box would need to be ticked on
checkout otherwise your order will be cancelled or amended. For international trade account holders please contact us via email or telephone for a delivery quotation before placing your
order. Please note we are not responsible for any custom or duty tax.
Some of our products are fragile and our expert team of warehouse staff are trained in the best packing methods to protect your order.
All consignments will be delivered to your specified 'delivery' address between the hours of 8.00am to 5.30pm Monday to Friday.
Any Item not received must be reported to us by email 21 days after the order is placed. At this point we will contact the courier to investigate.
To ensure we offer a safe and efficient service you will be required to sign for all deliveries, please ensure you provide a delivery address where someone will be able to sign for your
order. If for any reason a delivery is not possible between the above hours, your order will be taken to the local depot of Royal Mail and a card will be left for you to collect at the
If you know this second attempt will not be convenient, the card will have details of your local Royal Mail depot address and offer you the option to collect your order that same day.
Depots are open until 7.00pm (Depending On location) on any weekday. The goods will be held for a maximum of 5 days awaiting collection.
If you are unable to collect your order that day, we recommend that you call the telephone number of the local depot detailed on the card and you can arrange an alternative second
delivery attempt. Failure to notify Royal Mail within 5 days of the first delivery attempt your order be returned to Tiffany's Nail & Beauty supplies.
Please note that during busy times of the year (e.g. Christmas, Valentine's Day, Mother's Day) there may be a slight delay in the despatch of your order, so please check our homepage
for details of 'last date to for delivery' dates and allow extra time to receive your goods.
Please note if any courier could not deliver your goods due to not being able to get an answer or a signature at your property then they will return this back to us, should we get a
return then a refund will be issued excluding delivery cost.